Date lodged: 26 May 2016
To ask the Scottish Government what work it has undertaken to introduce an independent appeals service, similar to that which exists in England, for the private parking industry in Scotland.
Answered by: Humza Yousaf 6 June 2016
The Scottish Government is currently reviewing the progress of the Independent Parking Committee's (IPC) Independent Appeals Service, which was extended to Scotland in April 2015, without the need for keeper liability following the publication of Citizens Advice Scotlands' 2014 report.
In October 2015, the Independent Advisors Scotland (IAS) obtained 'Alternative Dispute Resolution' (ADR) accreditation under the UK Government's Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015’. These regulations enable motorists who have disputes with other parking operators other than IPC members to appeal to the IAS. As part of our considerations we will determine whether an appeals service without keeper liability should be rolled out across Scotland.