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Parliamentary debates and questions

S5W-03609: Neil Bibby (West Scotland)

Scottish Labour

Date lodged: 10 October 2016

To ask the Scottish Government how many complaints ScotRail has received in the last 12 months regarding wifi services, broken down by month.

Answered by: Humza Yousaf 2 November 2016

Month

Number of wifi complaints

September 2015

12

October 2015

19

November 2015

11

December 2015

11

January 2016

9

February 2016

6

March 2016

11

April 2016

1

May 2016

9

June 2016

6

July 2016

1

August 2016

5

September 2016

1

This represents a decrease of 92% between September 2015 and September 2016.