Date lodged: 25 October 2016
To ask the Scottish Government, further to its news release of 20 October 2016, Minister welcomes ScotRail Improvement Plan, whether any actions or initiatives in the draft plan were changed following representations by the Minister for Transport and the Islands.
Answered by: Humza Yousaf 7 November 2016
The Performance Improvement Plan provided by ScotRail represents their response to the moving annual average Public Performance Measure (PPM) falling below the levels required of the Franchise Agreement. The Minister for Transport & Islands visited ScotRail and discussed the importance to passengers of a wide range of performance issues prior to the publication of the key features of the Performance Improvement Plan by ScotRail.