Date lodged: 1 December 2016
To ask the Scottish Government how much weight will be given to current customer satisfaction levels of each independent local authority when consulting on the appointment of building standards verifiers.
Answered by: Kevin Stewart 13 December 2016
I am currently reviewing the appointment process for verifiers from May 2017 onwards, however there are no plans for wider consultation on the matter. The review includes consideration of the results of the Scottish Government national customer survey under KPO5 of the verification performance framework.