Date lodged: 16 March 2017
To ask the Scottish Government whether it will provide an update on the performance of ScotRail since the ScotRail improvement plan was introduced.
Answered by: Humza Yousaf 30 March 2017
Since ScotRail implemented its Performance Improvement Plan in September performance has improved over the next five consecutive periods, with PPM last period (12) at 93.2% and MAA at 90.3% - MAA up by 0.7% since the improvement plan process. ScotRail has therefore reached the MAA target of 90.3% which contractually removes the requirement for an Improvement Plan.
To date 125 from the 305 initiatives have been delivered. Transport Scotland and the ScotRail Alliance will continue to work together to maintain this upward trend and ensure the Performance Improvement Plan initiatives remain in place to deliver even more improvement over the coming months.