Date lodged: 14 November 2018
To ask the Scottish Government what recent assessment it has made of levels of bullying and harassment of staff employed by SSP Group in food outlets at mainline railway stations in Scotland.
Answered by: Michael Matheson 22 November 2018
The Scottish Government has not made a recent assessment concerning staff employed by SSP Group as we have no direct involvement in employer/employee relations of rail companies or their contractors.
The Scottish Government however has a Fair Work agenda and expects any company operating in Scotland to adopt fair and ethical business practices. We strongly oppose the use of exploitative practices and the unfair treatment of workers. Any form of bullying and harassment in the workplace is wholly unacceptable and we would expect employers to tackle any such instances professionally and timeously.
Our own franchise agreement with ScotRail recognises the value and importance of employees and has a number of obligations for the benefit of staff. These include trade union representation on ScotRail's board, Investors in People, that at least £1m should be spent each year on training and development and that all ScotRail employees and contractors are paid at least the living wage.